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INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016 open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15 |
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| Paper Title: | Extremely effective CRM Solution Using Salesforce |
| Authors Name: | Rakesh Kumar |
| Unique Id: | IJSDR1603010 |
| Published In: | Volume 1 Issue 3, March-2016 |
| Abstract: | Salesforce is very hot cloud computing technology in IT industry, which is available on cloud, no need install any software as well as no hardware required. Salesforce.com (SFDC) is a number one on demand CRM, which runs on force.com platform, as well as CRM is a model used to manage organization interactions like phone calls, Emails, Meetings and Social media with customers and also prospects penetrating to Sales, Marketing and Support. In this paper, we are discussing about Introduction to Cloud Computing, Service models in Cloud Computing, Types of Cloud Computing, Architecture of Cloud Computing and Introduction to MVC as well as SFDC MVC. Further discussing about Introduction to Salesforce, SOQL and Its Comparison Operators and at last covering Force.com IDE and CRM. The aim of this paper is to show mainly importance of Salesforce.com which is a software giant that manages to give the buyer an easy to use as well as extremely effective CRM solution. |
| Keywords: | Cloud Computing; CRM; MVC; SFDC; SOQL |
| Cite Article: | "Extremely effective CRM Solution Using Salesforce", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.1, Issue 3, page no.55 - 59, March-2016, Available :http://www.ijsdr.org/papers/IJSDR1603010.pdf |
| Downloads: | 000337070 |
| Publication Details: | Published Paper ID: IJSDR1603010 Registration ID:160049 Published In: Volume 1 Issue 3, March-2016 DOI (Digital Object Identifier): Page No: 55 - 59 Publisher: IJSDR | www.ijsdr.org ISSN Number: 2455-2631 |
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