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INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016 open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15 |
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| Paper Title: | Implementation of Public Service in Makassar, Indonesia |
| Authors Name: | Rusdin Nawi , Qamal , Andi Rosdianti Razak |
| Unique Id: | IJSDR1711006 |
| Published In: | Volume 2 Issue 11, November-2017 |
| Abstract: | Quality and appropriate public services have been the demands of society together with the development of public awareness. This research was focusing on quality of public service policy based the reinventing government aspects.This study compares the perception of the government as a service provider with the community as a party served. Research on public services in Makassar using qualitative descriptive study approach explicative phenomenon. The primary data a obtained from interviews with as the key person to obtain the necessary data. This research involves ten informants that represented the government and the community of Makassar City. The results of the qualitative study indicate that the role of the government as a catalyst is considered reasonable by the community, namely the evidence of community involvement in various programs of Makassar City government. Empowerment of community appears on the dissemination of information about the service standards. Competition of service with private institutions is evidenced by the realization of theenvironment and efficient service facilities. Service activity by the rules manifests with Management of services by combining service space in one region. Achievement of performance as a target MakassarGovernment by providing opportunities for self-development of the apparatus to be able to provide excellent service. |
| Keywords: | Public policy, public services, community. |
| Cite Article: | "Implementation of Public Service in Makassar, Indonesia", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.2, Issue 11, page no.37 - 39, November-2017, Available :http://www.ijsdr.org/papers/IJSDR1711006.pdf |
| Downloads: | 000337064 |
| Publication Details: | Published Paper ID: IJSDR1711006 Registration ID:170832 Published In: Volume 2 Issue 11, November-2017 DOI (Digital Object Identifier): Page No: 37 - 39 Publisher: IJSDR | www.ijsdr.org ISSN Number: 2455-2631 |
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