INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15
Consumer Behaviour Towards e-shopping Among Young Graduates in Suburban Area of Kolkata
Authors Name:
Moupiya Mallick
, Moumita Aich Som
Unique Id:
IJSDR2301112
Published In:
Volume 8 Issue 1, January-2023
Abstract:
In light of India's booming retail industry and reliance on the internet, e-commerce offers a considerable possibility. In light of the goal to survive and surpass need in this circumstance, online retailers have the opportunity to discover buyer choice and adapt their offerings to assure consumer loyalty. People may be adopting this contemporary and flexible buying approach, especially the technologically astute 20- to 30-year-olds who think that making good use of resources is crucial to ensure a positive E-commerce experience. This study sought to determine whether there was a relationship between consumer awareness, the shopping experience, and their pleasure with online purchasing. This survey's sample consisted of college graduates in suburban area of Kolkata, and model testing was performed on 825 of 840 responses. The findings confirm the positive connection between consumer watchfulness, the purchasing experience, and customer happiness.
Keywords:
E-commerce, consumer behaviour, consumer watchfulness, purchase experience and customer happiness.
Cite Article:
"Consumer Behaviour Towards e-shopping Among Young Graduates in Suburban Area of Kolkata", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 1, page no.670 - 674, January-2023, Available :http://www.ijsdr.org/papers/IJSDR2301112.pdf
Downloads:
000337212
Publication Details:
Published Paper ID: IJSDR2301112
Registration ID:203620
Published In: Volume 8 Issue 1, January-2023
DOI (Digital Object Identifier): http://doi.one/10.1729/Journal.33394
Page No: 670 - 674
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631
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