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IJSDR
INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15

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Volume 9 | Issue 3

Impact factor: 8.15

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Paper Title: INTEGRATED BUDDY BOT WITH E COMMERCE
Authors Name: RISHI KHANDELWAL , GUNJAN SINGH , SANJANA
Unique Id: IJSDR2305163
Published In: Volume 8 Issue 5, May-2023
Abstract: A buddy bot is an artificial intelligence powered program designed to mimic human conversation and provide automated responses to user inquiries. When integrated with an e-commerce platform, buddy bots can enhance the shopping experience for customers by providing personalized recommendations, assisting with order tracking, and facilitating customer support. An e-commerce buddy bot can use natural language processing algorithms to understand customer inquiries and respond in a conversational manner. With the ability to collect data on user preferences and purchase history, buddy bots can offer targeted product suggestions and promotions to enhance customer satisfaction and drive sales. In addition to providing product recommendations, buddy bots can assist with customer service inquiries such as tracking orders, processing returns, and addressing complaints. By automating these processes, businesses can improve response times and reduce operational costs. Overall, the integration of buddy bots with e-commerce platforms offers numerous benefits for both businesses and customers, including improved customer engagement, increased sales, and streamlined customer service processes.
Keywords: Buddy bot development; E-commerce platform integration; Natural Language Processing (NLP); Conversational AI; Customer Support.
Cite Article: "INTEGRATED BUDDY BOT WITH E COMMERCE ", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 5, page no.1035 - 1039, May-2023, Available :http://www.ijsdr.org/papers/IJSDR2305163.pdf
Downloads: 000336256
Publication Details: Published Paper ID: IJSDR2305163
Registration ID:206280
Published In: Volume 8 Issue 5, May-2023
DOI (Digital Object Identifier):
Page No: 1035 - 1039
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631

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