INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15
A Study on customer relationship management at kovai.co
Authors Name:
Shushmitha M
, T S Arthi
Unique Id:
IJSDR2310131
Published In:
Volume 8 Issue 10, October-2023
Abstract:
Understanding customer relationship management is the goal of this study. Goal of the research To comprehend the tastes and behavior of customers,In order to assess CRM tactics' efficacy,To determine the potential and difficulties associated with using CRM, To investigate how technology functions in CRM, to create a CRM foundation. The study's scope includes business intelligence, customer relationship management, and customer data management. The key data study variables for this investigation came from the employees themselves. The instrument employed for gathering information is a specially created survey. The analysis tools utilized are basic proportional analysis. The Study recommends to consider the factor for Customer relationship management.
"A Study on customer relationship management at kovai.co", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 10, page no.861 - 867, October-2023, Available :http://www.ijsdr.org/papers/IJSDR2310131.pdf
Downloads:
000338720
Publication Details:
Published Paper ID: IJSDR2310131
Registration ID:209086
Published In: Volume 8 Issue 10, October-2023
DOI (Digital Object Identifier):
Page No: 861 - 867
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631
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