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INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016 open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15 |
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| Paper Title: | Ict HelpDesk To Track Tickets |
| Authors Name: | Natnael Tamirat , Tesfaye Belay , Dr. Sonal Sharma |
| Unique Id: | IJSDR2306192 |
| Published In: | Volume 8 Issue 6, June-2023 |
| Abstract: | A pleasant work atmosphere boosts employee enthusiasm, productivity, and growth. To have a healthy working environment, a company must maintain its departments linked and be able to rectify anything if something goes wrong. If something goes wrong on one side, it will have an impact on the other, thus it must be corrected as soon as possible. To discover a solution as of now, you'd have to call the person in charge of repairing it, which is sometimes both difficult and time consuming. We've developed a system that allows you to open a ticket with almost a single click of your laptop. If you have a problem that needs to be fixed, you will login to our website, go to the department in charge, and then file a ticket. You will be notified when the person in charge has examined your ticket and will shortly update it when he is finished addressing it. This is convenient since you won't have to search for the person in charge or phone him to get a solution. |
| Keywords: | Help Desk, Ticket Tracking, Efficiency and streamlining |
| Cite Article: | "Ict HelpDesk To Track Tickets", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 6, page no.1392 - 1396, June-2023, Available :http://www.ijsdr.org/papers/IJSDR2306192.pdf |
| Downloads: | 000337350 |
| Publication Details: | Published Paper ID: IJSDR2306192 Registration ID:206847 Published In: Volume 8 Issue 6, June-2023 DOI (Digital Object Identifier): Page No: 1392 - 1396 Publisher: IJSDR | www.ijsdr.org ISSN Number: 2455-2631 |
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